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Download link not arrived? Question about a kit before you buy? Send a message — we answer every one.
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How fast do I get my files?
Instantly. The download link arrives by email the moment payment clears.
My download link expired.
Write us with your order number and we will re-issue it the same day.
Can I get a refund?
Digital files cannot be returned once they have been downloaded, which is why every kit has playable previews — listen before you buy. If a file is faulty or your download link fails, write to us and we will sort it the same day.
